Privacy Policy & GDPR

This Privacy Policy applies between you, the user of this website, and MAMUXA NATURAL PRODUCTS LTD, the owner and provider of this website. MAMUXA NATURAL PRODUCTS LTD takes the protection of your information very seriously. This Privacy Policy applies to our use of all data collected by us or provided by you in relation to your use of the website.

This Privacy Policy should be read in conjunction with our Terms and Conditions, which you can find at the following link:

https://www.mamuxa.de/terms-conditions

Please read this Privacy Policy carefully. 

Definitions and Interpretation

1. In this Privacy Policy, the following definitions are used:

1. In this Privacy Policy, unless the context requires a different interpretation:
   1. The singular includes the plural and vice versa;
   2. References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy;
   3. A reference to a person includes firms, companies, government entities, trusts, and partnerships;
   4. "including" is understood to mean "including but not limited to";
   5. References to statutory provisions include any modification or amendment of them;
   6. Headings and sub-headings do not form part of this privacy policy.

Scope of this Privacy Policy

1. This Privacy Policy applies only to the actions of MAMUXA NATURAL PRODUCTS LTD and Users with respect to this Website. It does not extend to any other websites that can be accessed from this Website including, but not limited to, any links to social media.
2. Under applicable data protection laws, MAMUXA NATURAL PRODUCTS LTD is the "Data Controller." This means that MAMUXA NATURAL PRODUCTS LTD determines the purposes for which, and the manner in which, your data is processed.

Data Collected

1. We may collect the following data, which includes personal data, from you:
   1. Name;
   2. Date of birth;
   3. Gender;
   4. Job title;
   5. Profession;
   6. Contact information such as email addresses and telephone numbers;
   7. Demographic information such as postcode, preferences, and interests;
   8. Financial information such as credit/debit card numbers;
   9. IP address (automatically collected);
   10. Web browser type and version (automatically collected);
   11. Operating system (automatically collected);
   12. A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

in accordance with this Privacy Policy.

How We Collect Data

1. We collect data in the following ways:
   1. Data is provided to us by you;
   2. Data is received from other sources; and
   3. Data is collected automatically.

Data You Provide to Us

1. MAMUXA NATURAL PRODUCTS LTD will collect your data in various ways, for example:
   1. When you contact us through the website, by telephone, postal mail, email, or through other means;
   2. When you register with us and create an account to receive our products/services;
   3. When you complete surveys that we use for research purposes (although you are not obliged to respond to them);
   4. When you participate in a competition or promotion through a social media channel;
   5. When you make payments to us, via this website or otherwise;
   6. When you opt to receive marketing communications from us;
   7. When you use our services;

in accordance with this Privacy Policy.

Data We Receive from Third Parties

1. MAMUXA NATURAL PRODUCTS LTD will receive data about you from the following third parties:
   1. Facebook;
   2. Google;

Data Automatically Collected

1. To the extent that you access the website, we will collect your data automatically, for example:
   1. We automatically collect information about your visits to the website. This information helps us make improvements to website content and navigation and includes your IP address, the dates, times and frequency with which you access the website, and how you interact with its content.
   2. We will automatically collect your data through cookies, in accordance with the cookie settings on your browser. For more information about cookies and how we use them on the website, please see the section below titled "Cookies."

Our Use of Data

1. Any of the data mentioned above may from time to time be necessary for us to provide you with the best possible service and experience when using our website. Specifically, we may use your data for the following reasons:
   1. Internal administration;
   2. Improvement of our products/services;
   3. Sending you marketing materials via email that you may find interesting;
   4. Contact for market research purposes, which may be done via email, phone, fax or mail. This information may be used to customize or update the website;

in each case in accordance with this Privacy Policy.

1. We may use your data for the above purposes if we deem it necessary for our legitimate interests. If you disagree, you have the right to object in certain circumstances (see the section "Your Rights" below).
2. For sending direct marketing via email, we require your consent, either through opt-in or soft opt-in:
   1. Soft opt-in consent is a specific type of consent that applies if you have previously engaged with us (for example, if you contact us to request more details about a particular product/service, and we market similar products/services). With "soft opt-in," we assume you give your consent unless you opt-out.
   2. For other types of e-marketing, we are required to obtain your express consent; this means that you need to take positive and active steps to give your consent, for example by checking a box that we will provide.
   3. If you are not satisfied with our marketing approach, you have the right at any time to withdraw your consent. See the section "Your Rights" below for information on how to withdraw your consent.
3. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
4. We may use your data to display advertisements and other content from MAMUXA NATURAL PRODUCTS LTD on other websites. If you do not want us to use your data to display advertisements and other content from MAMUXA NATURAL PRODUCTS LTD on other websites, please disable the relevant cookies (see the section "Cookies" below).

Who We Share Data With

1. We may share your data with the following groups of people for the following reasons:
   1. One of our subsidiaries or affiliates – to ensure proper administration of your website and business;
   2. Our employees, agents, and/or professional advisors – to seek professional advice;
   3. Third-party service providers who provide services to us which require the processing of personal data – to support third parties in performing functions on our behalf to ensure the website operates smoothly;
   4. Third-party payment providers who handle payments through the website – to enable third-party payment providers to process user payments and refunds;
   5. Relevant authorities – to facilitate the detection of crime or the collection of taxes or duties;

in each case in accordance with this Privacy Policy.

Keeping Data Secure

1. We take technical and organizational measures to protect your data, such as:
   1. Access to your account is controlled by a password and a user name that is unique to you.
   2. We store your data on secure servers.
   3. Payment data is encrypted using SSL technology (typically, you will see a lock icon or green address bar (or both) in your browser when we use this technology).
2. Technical and organizational measures include measures to deal with any suspected data security breach. If you suspect any misuse, loss, or unauthorized access to your data, please inform us immediately by contacting us via this email address: support@mamuxa.de
3. If you would like detailed information from Get Safe Online on how to protect your information, your computers and devices against fraud, identity theft, viruses, and many other online problems, visit www.getsafeonline.org. Get Safe Online is supported by the UK government and leading businesses.

Data Storage

1. We will retain your data on our systems only for the period necessary to fulfill the purposes set out in this Privacy Policy, or until you request that the data be deleted, unless a longer retention period is required or permitted by law.
2. Even if we delete your data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights

1. You have the following rights in relation to your data:
   1. Right of access – the right to request copies of the information we hold about you at any time, or that we modify, update, or delete such information. If we provide you access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
   2. Right to correct – the right to have your data rectified if it is inaccurate or incomplete.
   3. Right to erase – the right to request that we delete or remove your data from our systems.
   4. Right to restrict our use of your data – the right to limit the ways in which we use your data.
   5. Right to data portability – the right to request that we move, copy or transfer your data.
   6. Right to object – the right to object to our use of your data including where we use it for our legitimate interests.
2. To ask questions, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this email address: support@mamuxa.de
3. If you are not satisfied with the way a complaint you make regarding your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the United Kingdom, this is the Information Commissioner’s Office (ICO). The contact details for the ICO can be found on their website at https://ico.org.uk/.
4. It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

Transfers Outside the United Kingdom and European Economic Area

1. Data that we collect from you may be stored, processed, and transferred to countries outside of the United Kingdom and the European Economic Area (EEA). This might occur if our servers are located in a country outside of the UK or EEA, or if one of our service providers is located in a country outside of the UK or EEA. We also share information with our subsidiaries, some of which are located outside of the UK or EEA.
2. We will only transfer data outside of the UK or EEA where it is compliant with data protection laws and the means of transfer provides adequate guarantees in relation to your data, for example by way of a data transfer agreement incorporating the current standard contractual clauses adopted by the European Commission.
3. To ensure that your data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your data with. This ensures your data is treated by those third parties in a way that is consistent with the data protection laws.

Links to Other Websites

1. This website may, from time to time, contain links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes in Ownership and Business Control

1. MAMUXA NATURAL PRODUCTS LTD may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.
2. We may also disclose data to a prospective purchaser of our business or any part of it.
3. In the above instances, we will take steps to ensure your privacy is protected.

Cookies

1. This website may place and access certain Cookies on your computer. MAMUXA NATURAL PRODUCTS LTD uses Cookies to improve your experience of using the website and to improve our range of products and services. MAMUXA NATURAL PRODUCTS LTD has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
2. All Cookies used by this website are used in accordance with current UK and EU Cookie Law.
3. Before the website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling MAMUXA NATURAL PRODUCTS LTD to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of the Website may not function fully or as intended if you do.
4. This website may place the following Cookies:

1. You can find a list of the cookies we use in the cookie overview.
2. We give you control over which cookies we use. You can adjust your cookie settings at any time at: https://www.mamuxa.de/cookie-politik/.
3. You can also decide whether you want to enable or disable cookies in your internet browser. Most Internet browsers accept cookies by default, but this can be changed. Further details can be found in the help menu of your internet browser. You can deactivate cookies at any time; However, you may lose information that allows you to access the website more quickly and efficiently.
4. You can also choose to delete cookies at any time; However, you may lose information that allows you to access the website more quickly and efficiently, including but not limited to personal settings.
5. It is recommended that you ensure that your internet browser is up to date and that you consult the help and instructions provided by the developer of your internet browser if you are unsure about how to adjust your privacy settings.
6. For general information about cookies, including how to disable them, we refer you to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

1. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy if we reasonably believe this will not affect your rights.
2. If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, unlawful or unenforceable, that provision or part will be deemed to be deleted and the validity and enforceability of the remaining provisions hereof Privacy policy remains unaffected.
3. Unless otherwise agreed, no delay, act or omission by either party in exercising any right or remedy shall be deemed to be a waiver of that or any other right or remedy.
4. This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to this Agreement shall be subject to the exclusive jurisdiction of the English courts.

Changes to this Privacy Policy

1. MAMUXA NATURAL PRODUCTS LTD reserves the right to change this Privacy Policy from time to time as necessary or as required by law. Changes will be posted immediately on the Site and you will be deemed to have accepted the terms of the Privacy Policy upon your first use of the Site following the changes. You can contact MAMUXA NATURAL PRODUCTS LTD by email at support@mamuxa.de.

This Privacy Policy was updated on 14. February 2024 created.

Cookies

Below you will find a list of the cookies we use. We have tried to ensure this is complete and up to date, but if you think a cookie is missing or incorrect, please let us know.

Mandatory

We use the following strictly necessary cookies:

Functionality

We use the following functionality cookies:

Analytical/Performance

Analytical/Prestatie

We use the following analytical/performance cookies:

Targeting Cookies

We use the following targeting cookies: